Glory Box Furniture Mildura stands behind the furniture we sell. We want you to love your furniture. If something isn’t right, talk to our team — we’re local and we’ll help sort it out.
Manufacturer’s warranty
Most of our furniture is covered by a manufacturer’s warranty against faults in materials and workmanship. Please keep your receipt. If a fault appears, contact us and we’ll help arrange a claim.
Faulty or damaged items
If an item arrives damaged or develops a fault, contact us as soon as possible on 03 5023 7711 with your order details and we’ll make it right.
Change of mind
For change-of-mind requests, please contact us as soon as possible. We may be able to help before an in-stock item has been delivered or collected. Floor-stock and clearance items are sold as-is, and custom or made-to-order items are ordered specifically for you — these may not be eligible for cancellation or a change-of-mind refund once the order is confirmed. This does not affect your rights under the Australian Consumer Law. See our Refund Policy for full details.
La-Z-Boy & custom orders
La-Z-Boy and custom-ordered furniture is tailored to you in-store. Our team will explain the relevant warranty and order terms at the time of purchase.
Need a hand?
If you have a warranty question or an issue with a product, contact our team with the product details and a few photos. We’ll let you know the best next step and, where needed, help you through the supplier’s warranty process. Call 03 5023 7711 or contact us. You can also review our Refund Policy and Shipping Policy.